Q. Is it safe to shop on your website?
A. Yes, we use the very latest technology to ensure that all the information supplied by our customers is safe. Our website is hosted on secure web servers and online payment is taken through one of the leading payment providers, Paypal. Your credit/debit card details are not stored on our servers and we have no access to them at any time.

Q. Do I have to be a member to shop at shades4sports.co.uk?
A. No, you do not have to be a member to shop on our website. You can simply choose the products you want and proceed to the checkout without having to log in.

Q. How can I contact you?
A. You can contact us by choosing either of the following methods;

E-mail - info@shades4sports.co.uk

Alternatively Please visit our contact us Page

Q. What is the delivery time?
A. Delivery is via Royal Mail 1st class. Most items ordered are typically despatched within 24 hours, and delivered to our customers within 2 days (excluding weekends and public holidays).

Q. My parcel is late, what do I do?
A. If your parcel has not arrived within 7 days of despatch notification - please contact us.

Q. The country I reside in is not in your delivery options, can I still purchase from you?
A. Yes, simply contact us and we will inform you of the cost of delivery and take your order manually.

Q. The item I want is out of stock. When will it be back in stock?
A. This will depend entirely on what product you are buying. Please contact us and we will inform you of when we will have new stock.

Q. I have a question that is not listed here, what do I do?
A. If your question is not listed here simply contact us and we will be happy to help you with your enquiry.

Q. Who are you?
A. We are a small start up company, so we can and aim to give you great customer service! Our company name is Monsterslippers.co.uk Ltd, Company No. 05801770